Privacy Policy

At Fucraft, we value and respect your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit fucraft.com or engage with our products and services. By using our website, you consent to the terms of this policy.

1. Information We Collect

To provide you with the best possible shopping experience, Fucraft collects various types of information:

a. Personal Information

We collect personal data when you:

  • Place an order

  • Subscribe to our newsletter

  • Contact customer support

  • Participate in promotions

The personal data collected may include:

  • Full Name

  • Email Address

  • Phone Number

  • Shipping and Billing Address

  • Payment Information (handled securely via PayPal & Stripe)

b. Non-Personal Information

We also collect data automatically to improve our website and services, such as:

  • Browser type

  • IP address

  • Device type

  • Pages visited

  • Referring URLs

  • Time spent on pages

This information helps us understand user behavior and enhance website performance.

2. How We Use Your Information

Fucraft uses the information collected for the following purposes:

  • Order Fulfillment: Processing and shipping your orders

  • Customer Support: Responding to inquiries and resolving issues

  • Marketing: Sending promotional offers, newsletters, and product updates (only if you opt-in)

  • Site Improvement: Analyzing user behavior to enhance website design and user experience

  • Fraud Prevention: Ensuring the security of transactions and protecting against fraudulent activity

We never sell or rent your personal information to third parties.

3. Cookies and Tracking Technologies

To enhance your browsing experience, Fucraft uses cookies and similar tracking technologies. These tools help us:

  • Remember your preferences

  • Track website performance

  • Provide personalized content and offers

You can adjust your browser settings to disable cookies, but some features of our site may not function correctly.

4. Data Protection and Security

We prioritize your data security and employ industry-standard measures to protect your personal information, including:

  • SSL encryption for secure data transmission

  • Regular security audits and updates

  • Restricted access to sensitive data

However, no online transmission can be 100% secure. We encourage you to take steps to safeguard your account information.

5. Third-Party Services

We work with third-party services to process payments, deliver products, and enhance website functionality. These partners may collect or receive data as necessary to provide their services. Our payment processing is securely handled via PayPal & Stripe, and no payment information is stored directly on our servers.

Third-party services include:

  • Shipping carriers for order delivery

  • Analytics platforms for website performance tracking

  • Marketing partners for email campaigns (only if you opt-in)

6. Your Privacy Rights

You have the right to:

  • Access your personal information

  • Request corrections or updates

  • Request deletion of your data (where applicable)

  • Opt-out of marketing emails at any time by clicking the unsubscribe link

For data access or deletion requests, please contact us at:

Email: sale@fucraft.com

7. Children’s Privacy

Fucraft does not knowingly collect personal information from individuals under the age of 13. If you believe we have collected such data, please contact us immediately to have it removed.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the effective date updated accordingly.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your personal information, please reach out to us:

Fucraft Store

Email: sale@fucraft.com
Office Address: 24 Ng. 34 Phu Do Ward, Tu Liem District, Hanoi City, 10000 Vietnam.
Office Address: Tsp Số 4 Phú Đô, Nam Từ Liêm, Hà Nội, 10000 Việt Nam.

Business Hours
Mon–Fri: 9am–6pm
Sat: Closed | Sun: Closed
(GMT+07:00) Indochina Time
Location: Hanoi, Vietnam

Our Etsy Store: fucraft.etsy.com

Business Hours:

Monday – Friday: 9am – 6pm

Saturday & Sunday: Closed

(Timezone: GMT+07:00, Indochina Time)

Location: Hanoi, Vietnam